Privacy Policy for Guest House

Guest Policies For Aurobindo Sishu Udyan

General Booking Policy:

Policies are booking specific and subject to change and would be informed to the guest at the time of booking or upon Check-In. Please abide by all laws and guidelines as applicable.

Check-in Policy:

  1. The usual standard check-in time is 10 AM and check out time is 12 midnight.
  2. All outstanding dues to be settled at the time of Checkout.
  3. It is mandatory for the primary guest to present valid photo identification at the time of check in. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport.

Operational Guidelines/Damage Guidelines:

  1. Materials, posters, signs, or literature may not be affixed to any wall.
  2. No Painting or disfiguring of Halls & Corridors . Any damage to walls, floors or lawns is the sole responsibility of the client, company or individual and will be charged in accordance with the terms of this agreement.
  3. We invite you to bring in any favors or decorations that will make your event memorable .
  4. The removal of decorative items brought in remains with the client. We cannot be responsible for items left in the lawn after the function ends.
  5. Loud Speakers will not be allowed. However, the audio system within the limited volume will be permitted. No Audio will be used beyond 9.00pm.
  6. Tobacco products & alcohol are NOT ALLOWED in the premises..
  7. The Rules & Regulations given in the booking form is to be followed strictly.

Cancellation Policy:

  • You can cancel your booking using the https://tourism.paschimmedinipur.net/bookingcancel Tourism website.
  • The applicable refund amount will be credited to you within 15-30 working days.
  • Aurobinda Sishu Udyan also reserves the right to cancel the booking due to unavoidable circumstances at anytime. In such instances, 100% refund will be made to the customers.

Cancellation charges

Cancellation Time Cancellation Charge Refund amount
More than 30 Days of check-in date Zero Full Refund
Between 10 to 30 days of check-in date 20% of total booking amount 80% of total amount
Less than 10 days of check-in date 100 % of total booking amount No Refund
  • No Show: In case you do not show up at the Aurobindo Shishi Udyan, 100 % of the total booking amount would not be refunded.

Code of Conduct:

  1. Illegal activities are not permitted in the Aurobindo Sishu Udyan..
  2. You should be aware that the Aurobindo Sishu Udyan may refuse service or evict you:
    1. If you act in a disorderly fashion as to disturb the peace of other guests
    2. If you destroy, damage, deface or threaten harm to Udyan property or guests
    3. Any of your actions are deemed inappropriate by the Aurobindo Sishu Udyan.
  3. Please keep the Udyan lawns in a good condition and maintain hygiene and cleanliness. You may be held liable for any damage to Udyan assets (except normal wear and tear).

Smoking, Drugs and Alcohol

  1. Smoking is prohibited in the Udyan.
  2. Anyone found using or under the influence of illegal drugs or substances classified under the Narcotic Drugs and Psychotropic Substances Act, 1985 will be reported to the police and asked to leave the Udyan. Any evidence or suspicion of drug use at the Udyan will also be reported immediately to the police.
  3. Drinking alcohol is prohibited in all public areas IN Aurobindo Sishu Udyan.

Guest Policies For Rani Shiromani Garh Resort

General Booking Policy:

Policies are booking specific and subject to change and would be informed to the guest at the time of booking or upon Check-In. Please abide by all laws and guidelines as applicable.

Check-in Policy:

  1. The usual standard check-in time is 12 noon. You can check-in any time after that till your reservation is valid
  2. It is mandatory for all guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the Resort. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Without an original copy of a valid ID, you will not be allowed to check-in.

Booking Extension Policy:

Any extension of stay at the Resort is subject to availability of the rooms at the current ongoing rate and not at the rate at which the original booking was made.

Cancellation Policy:

  • You can cancel your booking using the https://tourism.paschimmedinipur.net/bookingcancel Tourism website.
  • The applicable refund amount will be credited to you within 15-30 working days.
  • Resort reserve the right to deny check-in where customers are unable to provide a valid government id or where minor Guests are travelling unaccompanied or if the Resort is suspicious of the Guests check-in at it’s Property. Under all such cases Resort shall be under no obligation to refund any amount to the Guest.
  • Resort also reserve the right to cancel the booking due to unavoidable circumstances at anytime. In such instances, 100% refund will be made to the customers.

Cancellation charges

Cancellation Time Cancellation Charge Refund amount
More than 30 Days of check-in date Zero Full Refund
Between 10 to 30 days of check-in date 20% of total booking amount 80% of total amount
Less than 10 days of check-in date 100 % of total booking amount No Refund
    No Show:
  • In case you do not show up at the Resort, 100 % of the total booking amount would not be refunded.
    • Mid Stay Cancellation:
  • No refunds are applicable in case you decide to shorten your booking after the check-in date.

Triple Occupancy Policy:

Resort will allow triple occupancy by providing an extra mattress for the third person for extra fee.

Visitors Policy

  • Visitors are generally allowed to meet guests in the guest rooms during the day, except if there is an emergency.
  • Visitors are not to be allowed to stay overnight.
  • The Resort front desk requires all visitors to present a government approved photo identity prior to accessing guest floors/rooms. Child Policy

Child Policy

  • Stay of 1 child up to 5 years of age is complementary without the use of an extra mattress.
  • Breakfast charges may be applicable for the child

Code of Conduct:

  1. Illegal activities are not permitted in the Rani Shiromani Garh Resort..
  2. You should be aware that the Rani Shiromani Garh Resort may refuse service or evict you:
    1. If you act in a disorderly fashion as to disturb the peace of other guests
    2. If you destroy, damage, deface or threaten harm to Resort property or guests
    3. Any of your actions are deemed inappropriate by the Rani Shiromani Garh Resort
  3. Please keep the Resort in a good condition and maintain hygiene and cleanliness. You may be held liable for any damage to Udyan assets (except normal wear and tear).

Smoking, Drugs and Alcohol

  1. Smoking is prohibited in the Resort.
  2. Anyone found using or under the influence of illegal drugs or substances classified under the Narcotic Drugs and Psychotropic Substances Act, 1985 will be reported to the police and asked to leave the Udyan. Any evidence or suspicion of drug use at the Udyan will also be reported immediately to the police.
  3. Drinking alcohol is prohibited in all public areas In Rani Shiromani Garh Resort.

*Any services consumed at the Resort apart from lodging will be charged as applicable.